Privacy policy
EVER BILENA COSMETICS, INC. (“the Company”) values your privacy and is committed to protecting personal data in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and issuances of the National Privacy Commission (NPC).
This Privacy Policy explains how Ever Bilena Cosmetics, Inc. collects, uses, and protects your Customer Data when you access our website and services.
We may update this Privacy Policy from time to time to reflect changes in our practices, systems, or legal requirements. Any updates will be posted on our website for your reference.
By continuing to use our platform, products, and services, you acknowledge that you have read, understood, and consent to the collection and use of your Customer Data, including your Personal Information, in accordance with this Privacy Policy.
Information We Collect
We collect the following information when you place an order or use our website:
- Name, contact number, email address, and delivery address
- Order details and transaction history
- Payment information (processed securely via third-party payment gateways)
- Device, browser, and website usage data
Use of Information
Your information is used to:
- Process and deliver your orders
- Provide customer support and order updates
- Improve our products, services, and website experience
- Comply with legal and regulatory requirements
Sharing of Data
We do not sell or trade your personal data. Information may only be shared with:
- Courier and logistics partners for delivery purposes
- Payment service providers for secure transactions
- Authorized service providers assisting in business operations
- Government authorities, when required by law
Data Security
We implement reasonable and appropriate security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.
Cookies & Tracking
Our website may use cookies to improve user experience and site functionality. You may disable cookies in your browser settings, but some features may not work properly.
Your Rights
Under applicable data privacy laws, you may:
- Access and review your personal data
- Request correction of inaccurate information
- Request deletion of your data, subject to legal or operational requirements
Data Retention
We retain personal data only for as long as necessary to fulfill order transactions, customer service needs, and legal obligations.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
For privacy-related concerns, you may reach us through:
- Email: customercare@everbilena.com.ph
- Support Hours: Monday–Friday, 8:00 AM – 5:00 PM